The Official Lakrids by Bülow Retailer in South Africa.

FAQ

Have a look at our frequently asked questions.

About Beautiful Age 

About Beautiful Age

It’s all about feeling and looking more radiant, whatever your age. Our products are curated by us, from the world’s most coveted and exciting brands to add brightness and happiness to your life – and promote a more beautiful you. 

I want to partner with Beautiful Age.

If you would like to partner with us or sell our products, please contact us via our Become a Stockist page here.

How to unsubscribe from the Newsletter?

When you receive a newsletter from us, there is an unsubscribe link at the bottom of the email. Please click this link to unsubscribe from our newsletters.

Your Account & Orders

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Do I need to open an account to shop?

No you don’t, but it will be a lot more convenient for you in the future if do and you wish to shop with us again as a returning customer

Can I order a gift for a friend?

Yes we have a gifting section on our site and you are able write a personal message which will be printed in a gift card and sent with your goods.

How can I track my order?

Once your order has been processed and dispatched we will send you an email with the waybill number and the relevant web address so that you can personally track the progress of your delivery.

Payments

What payment methods do you accept?

Credit or debit cards offer the easiest and most efficient method of payment. It means we can process your order immediately. We do offer internet banking options, which allows you to pay via EFT. However, we then require proof of payment and the funds have to clear into our account before we can process your order. This can lead to delays of up to 3 days.

Is my payment information secure?

We understand your concerns, but there is no need, because it is very safe. Our site uses a payment system called PayGate. This is one of two secure online credit card platforms that have been approved by all South African banks. PayGate offers a watertight level of security and operates behind an SSL (secure socket layer) Certificate. All your card details entered on the site’s payment page are encrypted and cannot be seen by anyone.

How do I make a purchase?

In brief you choose your category to shop within, select your product(s), add them to the cart and proceed to checkout. You then are required to complete the payment details. You then confirm your order and register an account with www.beautifulage.co.za

Shipping & Returns

How much is shipping?

The standard local delivery cost is between R50 to R140 depending on your area. If you want an express service we are happy to quote you for this service. If your order in over R900 we will deliver free of charge in the Western Cape.

Do you deliver anywhere in South Africa?

Yes we can deliver to almost every destination in South Africa using our local courier companies. Delivery will be straight to your door and each order is trackable, safe and efficient. The cost of delivery will vary according area, size of the package and the value of the order. We can provide details upon request. You can expect delivery to take 3 to 5 working days from the day of dispatch.

Do you take returns?

Yes we do. Most goods can be returned with a valid reason. A small fee for collection and delivery may apply depending on the circumstances.

Have More Questions?

Can't find the answer you were looking for, feel free to send us a message.

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